Delivery and Shipping

Do you ship to outside the United Kingdom?

Yes. Our shipping rates are based on shipping within the United Kingdom (UK) but if you are ordering outside the UK, please email us at info@cathcurios.co.uk and I will process your order and get the products to you.

 

I have a question about my order. Who do I contact?

Drop a line at info@cathcurios.co.uk and I'll get back to you as soon as I can. My name is Cath and I will do everything I can to help.

 

I’ve placed my order, when should I expect to receive it?

It's one lady over here packing up your stuff and processing it so please have a little patience. Orders are normally shipped within 72 hours unless they are being custom made but I try to process orders daily.
International orders can take up to 24 business days for delivery unless you are from Italy in which it can take 8 years. Customs has been known to flag packages and this may delay international deliveries.

 

How do you ship your products?

All products are shipped in safe and secure packaging making sure they arrive safe and sound.

 

My order arrived damaged, can you help?

It is rare that items arrive with any damage but in the event that your order is damaged in transit please get in touch and I will ship out a replacement at no charge. If it is not possible to replace your order a refund will be given.